The zipper my Ready Rig bag is broken, what can I do?Updated 2 years ago
If the zipper broke on your Ready Rig bag, you have a few options.
Option 1 - Your product is under warranty
We offer a 1-year warranty on all of our products, if you purchased the bag within a year simply do the following:
- Make sure you have registered your Ready Rig Product on our website
- Find the invoice that shows where and when you purchased the Ready Rig product.
- Email [email protected] images of the damaged items, the invoice, and your shipping information.
Once verified we will send you a brand-new bag free of charge!
Option 2 - Your product is out of warranty
If your bag is older than a year, it is no longer covered under our 1-year warranty. Not to worry! You have a couple of options to get you back up and on set!
1. The Zipper issue can be addressed with a new bag,
https://www.ready-rig.com/collections/accessories/products/ready-rig-bag
2. Or, by simply replacing the zipper with an aftermarket replacement. Probably the easiest and cheapest solution.
https://www.amazon.com/FixnZip-Nickel-Replacement-Zipper-Sewing/dp/B00DD5LIV4