Quick Connect v2 Pre-Order FAQUpdated 17 days ago
Quick Connect V2
Shipping and Order Status
Q: When will they ship?
A: *Availability and Shipping Timelines*
Orders are to be shipped in 3 groups based on availability. All orders will be first come, first served, with limited supplies.
Group 1: 5 weeks from the public announcement date.
Group 2: 8 weeks from the public announcement date.
Group 3: 10 weeks from the public announcement date.
*timelines are estimates and are subject to change.
Q: What Group am I?
A: Check the email that you received on your order. It will indicate the group number.
Q: How do I tell the status of when the order will be ready
A: We will be sending emails out updating everyone on the shipping dates as more information is coming in. If you’d like to check the status of the pre-order, you can also check out https://www.ready-rig.com/apps/preorder_portal?code=
Q: It’s been a while since I ordered. I need to change my address how do I do it?
A: Email us at [email protected] with your order number and the new address.
Q: Will you be giving us updates on the status of my order?
A: Yes, we will be sending out emails updating you on the status of the pre-order.
Q: What Gimbals are these compatible with?
A: Our new Quick Connects are compatible with every 30mm and 25mm gimbal ring on the market, including Ronin 2, Movi Pro, and Tilta Rings for the DJI RS3.
Q: What Ready Rig system are these compatible with?
A: Compatible with Ready Rig GS Standard, Ready Rig GS + ProArm, and Ready Rig VEGA.
Q: What size are the accessory threads?
A: 1/4-20” & 3/8-16” monitor and accessory mounts
Q: What is it made of?
A: Machined Aerospace Aluminum and high-spec engineering Delrin construction.
Q: How much weight can this support
A: More than you can put on it! Over 400 lbs (200 lbs per arm)
Q: Are there replacement parts available?
A: Yes, there will be replacement parts made available after our initial pre-order is released. You will be able to replace any parts easily.
Q: Is this covered under warranty?
A: Yes, this product is covered under a standard 1-year warranty. You must provide us with proof of purchase from our website or an authorized Ready Rig Reseller. For more information, go here: https://www.ready-rig.com/pages/warranty