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  2. FAQ

FAQ

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  • Why is my tracking number not updating?
  • Will my order ship together if I order multiple items?
  • What if my order is stuck in customs?
  • What is your return policy?
  • Can I come by for a local pickup?
  • Will I have to pay any additional taxes or import fees?
  • Do you offer any educational discounts?
  • What happens when a product is out of stock or listed as backordered?
  • How do I remove my gimbal from the Ready Rig Vest?
  • Does attaching to one arm on my Ready Rig shorten the range of lateral movement on the opposite side?
  • Will lateral movements with my Ready Rig be equal on each side?
  • What directions can my camera and gimbal move while operating with my Ready Rig?
  • How far does the Ready Rig’s profile extend behind me?
  • Will my Ready Rig fit through doorways?
  • How can I adjust the weight support settings on my Ready Rig?
  • Is my Ready Rig easy to store and transport?
  • Why are there screw holes on my Ready Rig ProArms?
  • What is the difference between the Ready Rig Standard Arms and the ProArms?
  • What are the Ready Rig Standard Arms and ProArms made of?
  • What is a Ready Rig made of?
  • Is Ready Rig a gimbal?
  • Does Ready Rig use motors?
  • Where do I attach my Ready Rig Universal Gimbal Attachments?
  • Are the Ready Rig Quick Connects compatible with all gimbal rings?
  • How much weight can my Ready Rig support in one-arm mode?
  • How much weight can the Ready Rig GS, Ready Rig GS + ProArms, and Ready Rig GS VEGA support?
  • Can I use my Ready Rig without a gimbal, a.k.a., handheld?
  • What gimbals can I use with my Ready Rig?
  • How do I stop the ProArms from snapping back when I release the tension on my Ready Rig GS VEGA?
  • How do I attach my ProArms to the Ready Rig GS VEGA?
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