EU/UK Quick Connect v2 Pre-Order FAQUpdated 2 months ago
EU/UK Quick Connect V2
Shipping and Order Status
Q: When will my order ship?
A: All orders will be first come, first served, with limited supplies. The expected shipment date for all orders will be in early June.
Q: How do I tell the status of when the order will be ready
A: Check with the Ready Rig Dealer that you purchased from.
Q: Will you be giving us updates on the status of my order?
A: Yes, we will be sending out emails updating you on the status of the pre-order shipment date.
Q. Can I pre-order through a Dealer?
A. Yes, you can! Ordering through one of our participating Ready Rig Authorized Dealers is a convenient way to purchase your Ready Rig from a trusted source in your region. All participating Dealers have stock available and will ship within the same timeframe as our website. Please see the list below to find a participating Dealer near you:
- AVS Nordic (Denmark)
- AF MARCOTEC GMBH (Germany)
- Visual Impact France SAS (France)
- CARTONI FRANCE (France)
Q. I already own a set of DJI Ready Rig Quick Connects. Can I replace broken parts using parts from Quick Connect v2?
A. Unfortunately, DJI stopped manufacturing and supporting the old DJI Ready Rig Quick Connects with replacement parts. The Ready Rig Quick Connect v2 clamps and hardware are incompatible with the older version.
Q: What Gimbals are these compatible with?
A: Our new Quick Connects are compatible with every 30mm and 25mm gimbal ring on the market, including Ronin 2, Movi Pro, and Tilta Rings for the DJI RS3.
Q. What is the weight of the Quick Connects v2?
A. Each Strap is 67g (.14 lbs), and the clamp is 112g (0.24 lbs). The total weight for both is 344.7 g (.76 lbs).
Q: What Ready Rig system are these compatible with?
A: Compatible with Ready Rig GS Standard, Ready Rig GS + ProArm, and Ready Rig VEGA.
Q: What size are the accessory threads?
A: 1/4-20” & 3/8-16” monitor and accessory mounts
Q: What is it made of?
A: Machined Aerospace Aluminum and high-spec engineering Delrin construction.
Q: How much weight can this support
A: Camera packages of 40 lbs and below.
Q: Are there replacement parts available?
A: Yes, there will be replacement parts made available after our initial pre-order is released. You will be able to replace any parts easily.
Q: Is this covered under warranty?
A: Yes, this product is covered under a standard 1-year warranty. You must provide us with proof of purchase from our website or an authorized Ready Rig Reseller. For more information, go here: https://www.ready-rig.com/pages/warranty